LTL and Volume rates / Determining freight classificationġ4.Hazardous Materials/Blind/COD shipments. 3593776, LEGIONS DISPATCH & LOGISTICS LLC. Calling customers/Shippers and 3rd party with additional information needed for the delivery(final Destination, booking number, Correct PO number, TSA letter, Suite & apartment number) ect.ġ1. Registered freight carriers and commercial limo services located in MIAMI, FL. Enter in the system all appointment in the system.ĩ. Helping customers/shippers/3rd party to fill out bill of lading.Ĩ. Assist with handling dispatch phones to assist with customers and drivers.ħ. Respond to customer complaints concerning billing or services rendered, referring complaints or service failures to designated departments for investigation, resolution and follow-up with customer.Ħ. Respond to customers inquiries regarding bill and provide proof of delivery to customers by contacting other departments and /or terminals to trace shipments.ĥ. Identify freight bills requiring special delivery instructions.Ĥ. Contact customers and coordinate delivery times to schedule appointments for freight delivery. Answer telephones with heavy call volume and direct calls with accarancy.Ģ.
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